All Cellar Shop Products products come with a Life Time Warranty from the date of purchase.

Cellar Shop, warrants its wine racks, wine cubes and other stocked products to be free of defects and to be of high quality and usability for the full extent of the life of the product. “Defect” is to be defined as, but is not limited to, splitting, cracking, bowing or warping of the wood. At the full discretion of Cellar Shop, we will replace the defective part of the purchased product or alternatively send a suitable replacement. In the event of a defect arising within one of our products please contact us immediately.

The Warranty is limited to the cost of repairing or replacing the item which is defective, which is up to the sole discretion of Cellar Shop.

It is the responsibility of the customer to notify Cellar Shop within 5 days of receiving the product of any defects which may be covered by this Warranty. Cellar Shop reserves the right under this Warranty to inspect any returned item or request photographs to inspect the item. 

Products and items which have been altered or modified in any way by the customer are not covered by this Warranty. Products which have been damaged by the customer by way of misassembly, negligent handling, improper installation or any other negligent use are not covered by this Warranty. This Warranty does not apply to any damage caused to products as a result of an act or acts of nature.

Cellar Shop reserves the right to settle any conditions or events not covered within this Warranty solely by the discretion of Cellar Shop. 

This Warranty stipulates the maximum liability of Cellar Shop for its products and nullifies any and all claims, warranties, express or implied statements.

Have a Question?

If you have any questions or need assistance, please call on 1300 95 60 80 or  email: